One blog I referred to earlier on this site was that of Suzanne Chapman, the interface and user testing specialist for the University of Michigan Library’s Digital Library Production Service. She maintains a blog on a wide range of topics that involve technology, user services, librarianship at the academic level and being a person who loves the library world.
The web site is called Userslib.com, and I think you'll enjoy watching and delving into some of her posts. (Click on the link for the name of her blog to go see what's up.)
I particularly like the relevant information she gives on the U of Michigan's efforts to more fully engage the user population. She's trying some of the most-talked about practices in Library 2.0, and it's interesting to see what she reports in response to the various attempts.
Note: due to the unfortunate layout of this (I think) attractive blog template, the Newsfeed must remain towards the top of the blog, separated from this post about the competency. It's right up there for you to see, and that's good. But this post about the rationale and competency may be less obvious. Good luck.
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